To stay informed of future power outages, sign up to receive power outage alerts from Duke Energy by texting REG to 57801.

Be sure to use the mobile phone associated with your account. Checks are the primary method recommended, and we allow cash payments if necessary as well.Duke Energy and Piedmont Natural Gas emergency assistance, outage reporting and other customer service information tableĮlectric customers can text OUT to 57801 to report an outage from a mobile phone. Suisun City, CA 94585-4430 24-Hour Drop BoxĪn outside drop box is available 24 hours a day, seven days a week at 1331 Concord Avenue, Concord, for water bill payments. By Mailĭetach payment coupon and use provided return envelope, or send checks to: No more checks to write…no more stamps to buy…and no lost or late payments. Payments are automatically and securely deducted from your checking account. Sign up for automatic payments with EasyPay and be confident that your bill is paid on time, every time.

There is no convenience fee for customers who pay their water bill by credit or debit card.

$15.00 minimum transaction for payments via Paymentus.

Option to manage and pay for multiple accounts.

See what else is available on the Paymentus Customer Portal:

You can create an account or make a one-time payment with a credit/debit card via the Paymentus Customer Portal or over the phone at 87 (available in English and Spanish). View and pay your bill online via Paymentus.

Google bill payment